Customer Feedback
We aim to consistently deliver premier service to you.
If you have had an experience with us that has not met your expectations, please let us know. Your feedback and satisfaction are important to us.
You can submit your feedback to us by completing the form below or you can address your concerns or complaints to:
Complaints officer:
Sonia King
TRINRE Insurance Company Limited
69 Edward Street,
Port of Spain
Phone: 868 – 623 – 1204 Ext 1056
Email: customercare@trinre.com
If you are not satisfied with the resolution to your complaint, you may refer your matter to;
The Office of the Financial Services Ombudsman
Central Bank Building
Eric Williams Plaza
Independence Square
Tel: (868) 625-4835
Email: info@ofso.org.tt