Customer Feedback

We aim to consistently deliver premier service to you.

If you have had an experience with us that has not met your expectations, please let us know.  Your feedback and satisfaction are important to us.

You can submit your feedback to us by completing the form below or you can address your concerns or complaints to:

Complaints officer:
Sonia King

TRINRE Insurance Company Limited
69 Edward Street,
Port of Spain

Phone: 868 – 623 – 1204 Ext 1056

Email: customercare@trinre.com

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If you are not satisfied with the resolution to your complaint, you may refer your matter to;

The Office of the Financial Services Ombudsman

Central Bank Building
Eric Williams Plaza
Independence Square
Tel: (868) 625-4835
Email: info@ofso.org.tt

Help us to serve you better

Please share your feedback with us about our service. We’d love to hear from you.

Take a Survey