Catastrophe Claims
Reporting other claims such as a property claim, require a slightly different process due to the nature of these claims which require more in-depth investigation and evaluation. For example, if it is a claim that arose out of a catastrophe, firstly the claim representative has to determine if it is a peril that is covered in your policy. Also the adjuster has to do a more comprehensive investigation and report as opposed to a claim that arises out of a vehicular accident. However, the process is similar with respect to the claim assignment, communication, and resolution.
Speak to one of our claims professionals who will outline the process and respective next steps so that you know what to expect. Be sure to provide the claims professional with all of the necessary documents so that they can help you to get back on track as soon as possible.