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Are you interested in exploring a career in Insurance or passionate about serving and delivering premier service to customers?

We are looking for suitable candidates who are not only passionate about their profession and developing their career but will proudly represent the TRINRE brand regardless of the position they fill. Persons that also embody our values and principles which guide the way we work.

If you are interested in being a part of TRINRE's team of professionals, then please send your resume to  This email address is being protected from spambots. You need JavaScript enabled to view it. .


Job Opportunities

Accounting Assistant

JOB SUMMARY


The Accounting Assistant is responsible for the efficient administration of the accounts receivable function, ensuring the accurate and timely application of receipts and efficient follow-up with insurance brokers. All activities must conform to accounting, financial and organizational guidelines and standards and to all legal, statutory and regulatory requirements, whilst maintaining a customer service orientation.

MAIN DUTIES & RESPONSIBILITES

  • Ensures premiums are collected in a timely manner by regular liaison (phone calls and visits) with assigned brokers;
  • Ensures that all remittances are receipted and applied within 24 hours;
  • Submits to the Underwriting department on a monthly basis, a list of policies to be cancelled. Prepares and issues cancellation notices in keeping with organizational policy;
  • Escalates to the Finance Manager any issues surrounding difficult-to-collect premiums;
  • Submits to the Underwriting department, on a weekly basis, details of remittances in respect of policies, which have yet to be booked on the Insurance Administration system;
  • Submits weekly report at the beginning of the week, showing expected collection for the week;
  • Prepares monthly producer statements for forwarding to the respective brokers;
  • Reconciles selected broker accounts on a monthly basis;
  • Reconciles Accounts Receivable (local producers) sub-ledger to the General Ledger;
  • Ensures that all queries with respect to billings and unapplied cash are resolved within 48 hours;
  • Prepares supporting documents for payment of statutory 6% tax in respect of general insurance premiums;
  • Performs the Cashier function;
  • Analyses selected expense accounts on a monthly basis;
  • Files and maintains all records related to duties assigned;
  • Complies with financial and legal requirements by compiling information to support statutory payments and regulatory reports;
  • Adheres to Anti-Money Laundering and other regulatory guidelines;
  • Supports the maintenance of a team environment by performing other related duties;
  • Maintains the organization's customer service standards.

QUALIFICATIONS & EXPERIENCE

  • Accounting qualification such as AAT, CAT as a minimum;
  • Three (3) to five (5) years' experience in a similar capacity.
 

KNOWLEDGE, SKILLS AND ABILITIES

  • Excellent customer service skills;
  • Excellent interpersonal skills;
  • Strong communication skills, written and verbal;
  • Person of integrity with sound character;
  • Excellent negotiator with influencing skills; 
  • Excellent IT skills, including Word and Excel, bespoke insurance and accounting packages;
  • Ability to analyze data, identify trends and recommend solutions;
  • Ability to multi-task, plan and organize, prioritize and make effective decisions;
  • Good analytical and problem-solving skills;
  • Detail and accuracy oriented;
  • Proactive;
  • Team-oriented.


Application Support Specialist

JOB SUMMARY


The Application Support Specialist is primarily responsible for providing application support to all of TRINRE's internal customers.This support entails maintaining the availability of all application servers as well as attending to end user requests surrounding any of there applications.


The majority of the person's time is spent interacting with the end users to understand and revolve requests in a timely and effective manner, database maintenance, performing SQL queries, completing reports and coordinating with all application support vendors when changes to the application needs to be fulfilled. All activities must conform to organizational guidelines and standards and to all legal, statutory and regulatory requirements.


MAIN DUTIES & RESPONSIBILITES  

  • Performs preventative maintenance and administers all application servers employed by the company. All maintenance tasks should be in alignment with ICT's documented procedures to ensure availability of service; 
  • Monitors and Manages helpdesk tickets that relate to application requests and issues. Prioritization of these tickets is key while managing end user expectation;
  • Maintains organizational efficiency by providing prompt and effective support for end user requests as well as any application issues/problems identified;
  • Provides application training/knowledge transfer to end users in support of their job function;
  • Understands and defines business requirements by inteacting with management and end users, translating these requirements to the application vendor in order to construct the appropriate software modifications;
  • Writes and executes SQL queries, sorts and manipulates data as to provide meaningful reports by management and end users;
  • Coordinates with application vendors for the deployment of upgrades and bug fixes;
  • Designs, implements and documents all disaster recovery procedures as it relates to each application server;
  • Maintains the company's data dictionary for deployed applications and performs regular data integrity checks;
  • Reports on departmental workflows as well as creates and maintains data forms used by the company data capture;
  • Assists and oversees ICT's operational activities in the abscence of the ICT coordinator;
  • Reports on daily, weekly and monthly performance activities as well as report on all tasks and objectives assigned in accordance with the reporting schedule defined by the ICT coordinator.
  • Supports the development and maintenance of a team environment by performing other related duties and coordinating with team members.

PERSONAL ATTRIBUTES 

  • Highly organized
  • Detail-oriented
  • Results-oriented
  • Effective communicator
  • Able to multi-task
  • Good team player
  • Confidential
  • Proactive
  • Able to complete tasks in a timely manner
  • Able to work with little supervision

QUALIFICATIONS & EXPERIENCE

  • Experience in administering Industry Standard SQL Database Platform;
  • Functional in SQL Script development;
  • Relational Database development and management;
  • Business/Systems Analyst methodology and approach;
  • Strong Documentation skills;
  • Strong Interpersonal skills;
  • Ability to conduct staff training;
  • Microsoft Office Proficiency (MCP Qualification);
  • Experience in Client/Server Applications;
  • Experience in Web Applications.
  • Able to complete tasks in a timely manner
  • Able to work with little supervision

 

Business Development Coordinator

JOB SUMMARY


The Business Development Coordinator contributes to the Business Development Unit contributes to the Business Development Unit in the achievement of the company's goals to increase market share by implementing business development and marketing strategies. The person is required to acquire new business and new clients as well as ensure retention through the offering of exemplary service in order to achieve set business targets. The person in this position is accountable for building current and establishing new relationships with key intermediaries. All activities must conform to organizational guidelines and standards and to all legal, statutory and regulatory requirements.

MAIN DUTIES & RESPONSIBILITES 

  • Actively market new and existing products and services as required optimizing profitable growth;
  • Acquisiting of New Business (clients/accounts/policies);
  • Retention of existing clients/accounts/policies;
  • Establishig of new relationships and building on existing relationships with intermediaries;
  • Provides information/feedback from Intermediaries on service levels and market information such as competitor's products, rates, commission levels etc.;
  • Conducts regular visits to assigned brokers - produces monthly reports documenting visits, outcomes, quotations, conversions, new clients, business development needs and information;
  • Responsible for meeting monthly production targets as outlined by the Business Development Manager;
  • Makes recommendations on new products and implements approved startegies regarding business acquisition, retention and expansion;
  • Provides support for the development of the Agency Network, monitoring the performance of Agencies, assists agents in technical areas and makes recommendations for improved service.
  • Adheres to approved standards, policies and practices including underwriting practices and advises the Manager on needed action; 
  • Collects and maintains market intelligence on competitors' products, prices and general industry trends and provides information to guide decision-making;
  • Assists Claims and Finance Departments in the achievement of company objectives through the collection of claims information and follow-up on receivables;
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publication and participating in professional societies;
  • Supports the development and maintenance of a team environment by performing other related duties;
  • Adheres to Anti-Money Laundering policies.

PERSONAL ATTRIBUTES

  • Drive for success
  • Adaptable
  • Approachable
  • Results-oriented
  • Effective communicator
  • Personable

QUALIFICATIONS & EXPERIENCE

  • Diploma in Insurance;
  • Certificate in Business Management;
  • Five (5) to seven (7) years' experience in an insurance environment;
  • Knowledge of marketing concepts will be an asset.
 

KNOWLEDGE, SKILLS AND ABILITIES

  • General knowledge of all TRINRE's products and services;
  • Sound knowledge of insurance operations and procedures;
  • Knowledge of Underwriting guidelines, standards and the relevant laws and statutory requirements governing the insurance industry;
  • Proficient in Microsoft Office Applications;
  • Strong sales and management skills;
  • Excellent interpersonal and communication skills;
  • Good analytical and problem solving skills;
  • Relationship builder  
 

Customer Service Representative - Tobago

JOB SUMMARY

The Customer Service Representative is responsible for risk-evaluation, preparing policies, handling claims related matters in support of company's onjectives and providing quality customer service.

MAIN DUTIES & RESPONSIBILITES 

  • Provides quotations according to underwriting guidelines;
  • Verifies and enters information and produces policy documents and certificates;
  • Assesses vehicle damages, verifies validity of vehicle inspections and completes necessary claims forms/reports for submission to Head Office;
  • Verifies and collects information on claims and performs relevant administrative functions to facilitate prompt processing;
  • Maintains records as required;
  • Conducts timely renewal process to optimize retention ratios;
  • Supports the development and maintenance of a team environment by performing other related duties;
  • Adheres to Anti-Money Laundering and other regulatory requirements

PERSONAL ATTRIBUTES 

  • Sound Judgement
  • Detail-oriented
  • Customer-oriented
  • Good Listener
  • Results-oriented
  • Excellent team player
  • Strong communicator

QUALIFICATIONS & EXPERIENCE

  • At least three (3) years experience in a similar position;
  • Minimum of 5 CXC passes including English and Mathematics and 2 A'levels;
  • Working knowledge of all classes of insurance;
  • Completion of Insurance courses;
  • Proficient in Microsoft Office Suite 

KNOWLEDGE, SKILLS AND ABILITIES

  • Effective writing and verbal skills;
  • Understands and exhibits strong customer centric skills;
  • Professional in appearance and conduct;
  • Committed to continuous learning;
  • Passionate about responsibilities;
  • Team player;
  • Honest and ethical.

 

Career Openings within our Agency Network

If you are highly motivated, passionate about service and have a proven track record of success, we invite you to apply.

Please submit your application to This email address is being protected from spambots. You need JavaScript enabled to view it. or via post or by hand to The Marketing Manager, TRINRE Insurance, #69 Edward Street, Port of Spain, with the following information:

  • A current resume
  • Proof of qualifications and licensing
  • A detailed account of your portfolio

Agents

QUALIFICATIONS & EXPERIENCE:

  • Successful completion of the State Licensing Examination.
  • A portfolio of customers would be an asset.